Case studies

Solutions based on real processes

The problem, decisions and solution scope — without unverified logos, invented percentages or marketing shortcuts.

· Case management · AI for business · Integrations

AI Case Assistant: history summary and risk detection

A module that aggregates case history and prepares a controlled summary with detected events and sources.

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· Online platforms · AI for business · Security · Automation

Attachment analysis and prohibited-content blocking

Multi-layer control of files uploaded to a platform, combining technical validation with text and image analysis.

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· Marketplace · AI for business · Product UX

Listing-description assistant

AI support for writing complete, readable descriptions that follow marketplace rules.

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· Business analytics · AI for business · Integrations · Reporting

Reports and data analysis through ordinary chat

An AI server that understands natural-language questions, retrieves authorised data and prepares reports.

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· Customer service · AI for business · Automation

Automatic spam detection and routing

Classification of unwanted messages and enquiries and routing them away from the main queue.

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· Application processing · AI for business · Automation

Automatic form verification and acceptance

Analysis of complete submissions, automatic acceptance of valid cases and hand-off of exceptions with a note.

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· Case management · AI for business · Integrations

Identifying a case from email content

Matching an incoming message to the correct job even when the sender provides no case number.

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· Online platforms · AI for business · Automation

Message moderation and policy enforcement

AI that analyses platform communication, detects abuse and attempts to bypass rules, and starts the appropriate response.

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· Finance · AI for business · Automation

Automatic reading of payment confirmations

A pipeline that reads and validates data from bank documents with different layouts, formats and quality.

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· Case management · AI for business · Analytics · Automation

Automatic detection of cases needing more attention

A system that prioritises at-risk cases from deadlines, action history, communication and unusual events.

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